Bad debt isn’t something anyone enjoys but thinks me. It’s listed as a monetary statement product for a reason. Since, it occurs every so often. A customer might seem to be the nicest & most cordial of customers, but when it’s time to spend, they’re no where you can be found. Precisely what can you do about it?
The successful collection letters example: We need to say for instance that you’ve a brand new customer. This particular customer want you to do Service “A”. You total Service “A” as well as bill the customer. You wait for a couple of days (in case you’re emailing the billing) as well as nothing. You’ve made the decision to wait a two weeks. Then you definitely send out a reminder invoice believing the customer has both misplaced the initial and perhaps hardly ever received it. Once again, you wait some time before you email them to request payment.
A contact comes back for you and replies, “Yes, I got it as well as I did not agree to this particular dollar amount. Revise the invoice to a reduced cost and I am going to pay it.” Uh oh…this is not an excellent indication.
You opt to inform the customer that the fee for Service “A” stands and kindly remit payment. Absolutely no result 🙁
Just before you realize it, the customer is furious and feels you’re ripping him or maybe her off.
The Basics: Before Service “A” is performed, did you receive a contract in concert to spell away exactly what the program is and also exactly what the charge shall be? Did the customer sign it? Fine, you have a leg to stand on. You point out you DIDN’T get yourself a contract signed before beginning work? You’re mistake! And, to add salt to the wound, you do not have a leg to stand on in court.
Based on the dollar amount, you can get the customer of yours to small claims court to obtain the fee of yours. Until you’ve an easy agreement which is signed by each of you, chances are you would not win. Never to point out there are court fees as well as costs related to small claims court.